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Grievance Redressal

Grievance Redressal

At Growfin Research, we are committed to fair and transparent practices and take client concerns seriously. In the unlikely event that you face any issue or wish to raise a complaint regarding our services, the following process ensures it is addressed promptly and professionally:

Step 1: Contact Us Directly

You may raise your concern via email to:

support@growfinresearch.com
Response Time: Within 7 working days

Please include:

  • Your full name
  • Registered email ID or phone number
  • Service availed
  • Description of your issue or complaint
Step 2: Escalation to SEBI SCORES (If Unresolved)

If your complaint is not addressed satisfactorily within 30 calendar days, you can escalate the matter to SEBI through the SCORES Portal (SEBI Complaints Redress System):

https://scores.sebi.gov.in

Note
  • Growfin Research maintains records of all complaints, responses, and actions taken.
  • We are committed to ensuring transparency and timely resolution of all grievances in accordance with SEBI regulations.
We Value Your Trust

Our goal is to maintain the highest standards of ethical and professional conduct. If something falls short of your expectations, we’ll do our best to make it right.